Patient Services Rep, Internal Med Lincoln, PMG

Requisition ID: 54522

Location: Lincolnwood

Location Address:
7380 N. Lincoln Ave, Lincolnwood, IL¬  60712 United States (US)


Daily Hours: 8
Standard Hours: 40
Employment Status: Full-time¬ 
Employment Type: Regular¬ 
Shift: Day


Patient Services Rep, Presence Medical Group

Duties & Responsibilities:

  • Greets and directs patients and visitors.

  • Handles incoming calls and schedules patient's appointments in an efficient and timely manner.

  • Files, locates, retrieves and delivers medical records, as assigned.

  • Registers patients, obtains demographic and insurance information, collects co-pays, and personal balances.

  • Performs a variety of clerical functions.

  • Responsible for ensuring smooth patient flow within the reception area.


  • Minimum 1 year experience of working at the front desk of a physician's practice is required.

  • Must be friendly, team oriented, and out-going with¬ strong communication and customer service skills.¬ 

  • Should be¬ comfortable working in a fast paced environment.¬ 

  • High School diploma or equivalent is required.

  • Must have basic knowledge of Medicaid plans and obtaining authorization.

  • Experience with EPIC EMR Registration is highly preferred.

Business Unit: Presence Medical Group N/T
Department Name: RMG SSPG Internal Med Lincoln

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